Returns Policy

Returning Policy

Please contact us and State concrete reason before shipment if you want to apply for return.If you have received the goods,please apply for a refund within 7 days and you need to bear your own freight.

Cut-to-Size Materials

Once an item is custom cut, it can't be returned. 

Incorrect or damaged materials in the process of transport

For the goods damaged in the process of transport,please contact and claim within 7 days of receipt of goods.You needn’t to bear freight if the goods have quality problem.If the quality or quantity is wrong,please contact us and apply for a refund or a replacement.

Return Process

Step 1:Call +8619975113419 or email us at info@sukoplastic.com

Step 2: Provide your order number and reason for return. If you have any other questions please make calls at +8619975113419. Our work time is half past eight in the morning to 5:30 in the afternoon.

Step 3: Provide us with the tracking number once the item has shipped.

Refunds

Please contact us via the return tracking number in order that you process your refund as soon as possible. When we receive your return product and confirm that the goods are correct, your refund will be completed. You will be refunded to your original payment method. Refund processing is completed within 15 days. The total number of days to be processed will depend on the number of days of transportation.We will process your refund as soon as possible.